Are you frustrated with the common problem of not being able to find the QR code when setting up a new Toyota with the Multimedia Audio System? Steve Clifford, the training manager at Sheehy Toyota of Fredericksburg and Stafford, is here to help. He shares a step-by-step guide on how to resolve this issue efficiently.
Steve is dealing with a new Highlander that should display the QR code, but it’s nowhere to be found. He acknowledges the frustration that comes with this problem, but he has a solution to fix it.
Here’s the step-by-step fix to this issue:
- Touch the gear button and go to the settings.
- Under personal info, reset settings to clear out any previous information.
- Turn off the vehicle and then turn off Bluetooth on your phone.
- Restart the vehicle and wait for the blue screen to display.
- Enter a phone number, and the QR code will finally appear.
- Scan the QR code to confirm and complete the setup.
Following this process will ensure that the Multimedia Audio System works as intended, providing a quick and easy setup for customers.
Steve also mentions an alternative plan if you encounter difficulties or instructions to call an 800 number or press the SOS button. He advises against these actions as they may lead to unnecessary frustration and lengthy conversations.
Steve emphasizes that following the steps he outlined will lead to a smooth and efficient setup for customers, making the whole process much easier for everyone involved.
What is the common problem when delivering a new Toyota with the new Multimedia Audio System?
The common problem is the absence of the QR code when trying to add a new vehicle in the app after starting up the vehicle.
How can I fix the issue of the missing QR code?
To fix the issue, follow these steps: 1. Touch the gear button and go to settings. 2. Go to personal info and reset settings. 3. Turn off the vehicle and turn off Bluetooth on the phone. 4. Restart the vehicle and enter a phone number to get the QR code.
Are there any alternative steps to resolve the issue?
If the QR code does not appear, it’s suggested not to call an 800 number or use the SOS button on the vehicle. Instead, follow the steps to force the QR code to appear as described in the previous answer for a quick and easy resolution.